Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with esthes. Every garment is produced with careful attention to quality and craftsmanship. Please read our shipping policy before placing your order.
Pre-Orders
Unless otherwise stated, all products sold on our website are pre-order items.
Our current estimated production timeframe is 4–8 weeks from the date your order is placed. Once production has been completed, your order will be prepared for shipment.
Please note that production timelines are estimates and may occasionally vary due to manufacturing, quality control, or unforeseen delays. We appreciate your patience as we prioritize quality over speed.
By placing a pre-order, you acknowledge and accept the estimated production timeframe.
Order Processing
After production is complete, orders are typically processed and shipped within 1–3 business days.
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Shipping Times
Estimated delivery times after shipment are:
- United States: 2–7 business days
- Canada: 3–10 business days
- International: 7–21 business days
Delivery times are estimates and may vary depending on your location and the shipping carrier.
Tracking
Once your order has shipped, a tracking number will be sent to the email address provided at checkout.
Please allow up to 24 hours for tracking information to become active.
International Orders
International customers are responsible for any customs duties, VAT, import taxes, or additional fees required by their country's customs authorities.
These charges are not included in the purchase price or shipping cost.
Shipping Delays
While we strive to meet all estimated shipping timelines, esthes is not responsible for delays caused by:
- Shipping carriers
- Customs clearance
- Weather conditions
- Holidays
- Incorrect shipping information provided by the customer
- Other circumstances beyond our control
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address at checkout.
If an incorrect address is provided, please contact us immediately at esthes0026@gmail.com. Once an order has been shipped, we may not be able to modify the shipping address.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, esthes is not responsible for lost or stolen packages.
If you believe your package has been lost in transit, please contact the shipping carrier first. If you require assistance, feel free to contact us and we will do our best to help.
Contact
If you have any questions regarding your order or shipping, please contact us at: